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05 / HEARTH & FLOWTHE ESSENTIALS / THOUGHTFULLY DONE

Clarity is part of the service.

Practical information about enquiries, work arrangements, payments, privacy and safe gas work. These are editable policy drafts awaiting legal review.

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01 / YOUR INFORMATION

Privacy notice.

This draft describes the intended website data flow. The responsible controller is [Legal business name to be provided], reachable at [Privacy contact to be provided].

Information collected

If you make an enquiry, we request your name, email, optional phone number, property postcode, requested service, urgency and message. Do not submit card details or sensitive personal information through the enquiry form.

Purpose & legal basis

We use these details to respond to requests, assess availability, prepare proposed services and keep necessary correspondence. The final published notice must identify the appropriate lawful bases under UK data-protection law.

Who receives information

When enabled, enquiries are routed through the configured email-delivery provider (Resend) to the business. Payments are processed by Stripe. Each provider’s role and processing location should be assessed before launch.

Retention and rights

Retention periods, processor contracts, complaints contact and rights-request procedures must be finalised by the business before collecting customer information.

END OF SECTION / PRIVACYNEED CLARIFICATION? ↗

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